WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason, without your consent, other than for the express purpose of delivering your requested product or service
We use information provided through use of this Site to respond to visitor’s request or other correspondence
To send you emails containing information and updates pertaining to your order or request, in addition to receiving our company newsletter, latest news, promotions, related product or service information, etc. if such information was requested.
To administer a promotion, survey or other site feature.
We may share information with trusted third-party companies, entities and individuals to perform functions on our behalf (i.e., credit card processing companies, order fulfillment and shipping, marketing and promotional distribution); provided, however, that these third-parties may access your personal information only on confidential basis and only to the extent necessary to perform their functions.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.
These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely.
CHILDREN UNDER 18
This Site is not directed to nor does it knowingly collect any personal information from children under 18 years of age. If you are under 18, you may only use this Site with the involvement of a parent or guardian.
Restrictions of returned goods and exchange
- Please offer within seven days to us after receiving packing, if you want to return the goods.
- We refuse the returned goods of the used item.
- We refuse return of an item without the selling condition.
- You have to pay all costs required for returned goods.
- We will not repay shipping charges and handling charge.
- We will deduct a remittance charge from refund.
- We will repay, after receiving returned goods.
- We will repay by Indonesia IDR balance, when payment of you is except the Indonesia IDR.
- The rate applied to refund is an international rate of refund that day.
WHEN GOODS ARE EXCHANGED
- Shipping fee (From You, To Us) Please pay.
- Shipping fee (From Us, To You) Please pay.
- Even if the difference arises, we cannot repay the difference.
- When returning the item sent by free shipping., we bill to you shipping charges.
- When returning the item sent by discount shipping., we bill to you difference of shipping charges.
- Please be sure to write it to an invoice as "returned goods".
If a customs duty is required of us from a Indonesia customhouse, We will not receive packing.
The packing will be returned to you.